Jolby and Friends is a collaborative creative studio based in Portland, OR. These are some of the products that we've made to bring a smile to your face.
Please email us with any questions, concerns, comments, collaborations, or just to say hi: shop [at] jolbyandfriends.com.
Is it possible to pick up my order if I live in Portland?
If you live in Portland, OR and would like to come pick up your order from our studio in SE, use the coupon code PDXPICKUP to waive the shipping fee. We will contact you with the best time to pick up your item.
How long will it take my order to arrive?
Please allow 1-2 days to process your order and 3-5 days for delivery. If you've ordered a book, it could take up to a week for it to arrive.
How are your products shipped?
All of our products are shipped via USPS. Our books are shipped media mail, so please allow extra time for delivery. Our prints are shipped rolled-up in a tube.
How do you guys handle refunds or exchanges?
We will only issue a refund if the artwork has arrived damage and after we have received photos of the damaged goods. Exchanges can be made if the product is available, however, if it is an original piece this cannot be done.